Founding Partners

The original Founding Partners were: Bos en Cohen Strategy Consultants, Peter Brooks, CORED Nederland, Quint Wellington Redwood, Steenbok Adviesgroep, Van Harenjm Publishing and Vaseom.

The following companies are still active as partner to this initiative:

 

Q-monitor

Q-Monitor

P.O.Box 1860

5200 BW Den Bosch

+31 65 333 8919


http://www.q-monitor.com/

Jan Sonneveld
Managing director

Q-monitor B.V. was created with the specific task to develop, market and improve the ITSMF-Benchmark. Q-monitor aims to assist IT Service Management organisations that want to continuously improve their performance by offering a database of quantified and objective best practice descriptions.


Vaseom

Aristoteleslaan 9
3707 EK Zeist

 

Leo van Selm
Managing director

Vaseom B.V. assists ICT-organisations that have the ambition to supply high quality, reliable and flexible ICT-services. Vaseom guarantees a development of ICT-organisations to high maturity levels. Processes, resources, competences, management style and culture are treated together. The approach is developed and shaped together with the employees. Our proven pragmatic approach is based on the ISO 20000 norm for IT Service Management and offers fast, effective long-term results. Clients have developed into self improving, high quality ICT-service organisations.


General

Results from the 2010 database

ITSMF-Benchmarking showed detailed information from the 2010 database on the stand at the 2010 ITSMF NL Annual conference. The data is based on 90 assessments on Incident Management where we only use about 40 because of data quality.

We let you draw your own conclusions

full story »