ITSMF

                     

 

ITSMF Netherlands

It started in 1993 as a ITIL-club and today it has become the largest, independent organisation for IT service management and IT management. ITSMF facilitates a knowledge platform where members can exchange their experiences. In recent years, the ITSMF focus changed from only IT service management to IT Management. ITSMF collects knowledge and best practices, shares it with its members through seminars and conferences, books and research papers. Since a number of years the executive level (CIOs) has been included in the target audience.
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ITSMF International

The IT Service Management Forum (itSMF) is a global, independent, internationally recognized not-for-profit organisation dedicated to IT Service Management. itSMF is wholly owned and principally run by its membership. It consists of a growing number of national chapters, each with a large degree of autonomy but adhering to a common code of conduct.
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General

Results from the 2010 database

ITSMF-Benchmarking showed detailed information from the 2010 database on the stand at the 2010 ITSMF NL Annual conference. The data is based on 90 assessments on Incident Management where we only use about 40 because of data quality.

We let you draw your own conclusions

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